Terms and Conditions

The terms and conditions apply to the use of the Gymhoney.co.uk website. By placing an order with us, you are agreeing to accept these terms and conditions (Conditions).

Please note, these Conditions are subject to change at any time and without notice, and it is your responsibility to check these Conditions regularly before ordering products in case there are any changes. If you do not agree with the Conditions set out below, you should not use or access this website. Your use of our website constitutes your agreement to follow and be bound by these Conditions.

If you have any queries relating to the Conditions, please contact the customer care team before placing an order by visiting our Contact us Page

General Information

gymhoney.co.uk is the website of GYMHONEY LTD which is the trading name of Gymhoney Ltd, 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ, United Kingdom. These Conditions will apply between you and GYMHONEY LTD, when you buy an item from gymhoney.co.uk

The Conditions do not affect the rights you may have under any relevant statutory law.

Your contract for purchases made through Gymhoney.co.uk is with GYMHONEY LTD. You represent and agree that all goods ordered by you are for your own private and domestic use only and are not for resale.

You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.

You warrant that all details you provide to Gymhoney.co.uk for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.

You agree that email can be used as a means of communication, notification and billing between us. Please be advised that we will never ask for personal details or information via email. If you receive an email asking for your personal information, username or password, or payment information, please do not respond and contact our customer care team immediately.

During the registration process, you must choose a username and password. You are responsible for all actions taken under that username and password and must only purchase from Gymhoney.co.uk under your own username and password. You must make every effort to keep your password safe and should not disclose it to anyone. If you think someone else might know it, you must change it. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you, it is your responsibility to inform GYMHONEY LTD as soon as possible.

You warrant that you will not use a false name or a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order or using a known invalid credit card will be prosecuted to the fullest extent of the law. GYMHONEY LTD reserves the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • you fail to make payment to us when due.
  • or you breach any of these Conditions.
  • or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you, or your identity.
  • or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on Gymhoney.co.uk

Your responsibilities if you break these Conditions:

  • You agree that if you break these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.

Ordering

When placing an order, you agree that any and all information given is accurate and complete.

All orders are subject to acceptance by us and product availability.

For business purposes, each item requested counts as an individual order. Wherever possible, we will attempt to combine multiple orders in one shipment and on one invoice. Due to business requirements, however, orders may be shipped over several days in multiple packages.

Merchandise available for sale changes on a frequent basis. We reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities, so we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. If you cannot find an item you saw on a previous visit, please notify our customer care team, and we will let you know whether we can find the item for you. If Gymhoney.co.uk does not have stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be shipped.

We take great care to ensure that all information about our products, including prices, set forth on Gymhoney.co.uk is up-to-date, accurate and reliable. However, there may be occasions when information contained on our site may contain incomplete data, typographical errors, inaccuracies as to merchandise size, price, colour or other matters, or an item that is no longer in stock. We do not warrant that the information accessible via this website is accurate, complete or current. Any errors are unintentional, and we apologize if any information on the site is inaccurate. We reserve the right to correct errors and to update product information at any time, including after you have placed your order. We reserve the right to change prices of any product at any time.

The prices displayed on this website are quoted in British currency and are valid only in the United Kingdom. Prices are subject to change at any time. Relevant sales taxes, if any, shall be applied at checkout.

No contract for the sale of any product will exist between you and Gymhoney.co.uk until we accept your order by shipping the product to you. The price of any item is not guaranteed until the item has been shipped to you. When this happens, we will confirm our acceptance of your order by sending you an email. If the price of a product you have ordered should change prior to shipment, you will be notified by email that your order has not been accepted by us and will not ship. You may re-order the item at the adjusted price if you wish.

This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times. You must check that all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. If your order has not been accepted, you will receive an explanatory email from us detailing the reasons why

Placing the Order

Orders are placed solely through our website. Once you’ve added the product(s) you’d like to your basket, you’ll go through our checkout procedure where you’ll need to enter your contact details, delivery and billing information. Please check, double check and even triple check your order to make sure it’s all correct (e.g. the product(s), size(s) and delivery address) before clicking the “place order” button.

Accepting of your order.

Your order is an offer from you to us to buy the product(s) in your basket. After you place an order, you will receive an email from us confirming that we have received it.  Our official acceptance of your order takes place when we email you to confirm we’ve dispatched your product(s). It’s at this point that a contract will come into existence between you and us. When we acknowledge your order, we’ll also confirm your order number. If you need to contact us about your order, you should quote this number.

Restrictions on placing orders.

To order our products, you must be at least 18 years old and be authorised to use the payment method which you use to pay for the products you order.

OUR PRODUCTS

What we provide. We provide fitness/ Yoga wear clothing.
Descriptions of our products. The pictures of our products (and packaging) on our website are for illustrative purposes only. We work to ensure that colours are displayed accurately but we can’t guarantee that a device’s display of the colours exactly reflects those of our products or logo

Payment

Gymhoney.co.uk accept most major credit/debit cards including: VISA and Mastercard. We also accept payment via PayPal, Apple Pay, Google Pay and Klarna.

All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. We will not debit your card until your items are ready for dispatch. In the event that the items you have ordered are out of stock, your order will be cancelled, and you will be refunded immediately.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Privacy Policy

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Delivery

Delivery destination. Unfortunately, we do not currently ship to the following countries Russian Federation, Iran, Venezuela, Pakistan, Lebanon, Syria, Kuwait and Kosovo and China
The stated delivery period within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

Customs Fees – Please note that we ship all orders from the UK. Shipments from the UK to the USA are subject to Federal import regulations which can incur duties and taxes levied as the parcels enter the country. If you are charged USA import duties or fees for USA customs clearance, please let us have proof of payment (and the customs paperwork showing that the charges relate to a Gymhoney parcel) and we’ll gladly reimburse you.

Please note international shipments may be subject to cross-border inspections by customs authorities.

Delivery costs. All the information about our delivery charges will show whenever you purchase the item in your order.

Additional charges. Any customs, duties or additional charges which apply to your order (if your order is delivered outside of the UK, for instance) will be your responsibility and are not included in the delivery costs.

When we will provide the order. When we deliver the products to you will depend on the delivery method you select during the order process, please refer to our delivery timings. If you are buying products during promotional periods, it may take a little longer for our products to be delivered to you.

We are not responsible for delays outside our control. If delivery of the products to you is delayed by an event outside our control (e.g., because of postal/courier delays, logistics or bad weather), we’ll let you know as soon as possible. Once the order has been placed, we cannot cancel the order when it is in transit.

If you are not available when the product is delivered. If no one is able to take delivery and the products cannot be posted through your letterbox, the courier will notify you of the delivery attempt and tell you how to rearrange delivery or collection of the products.

Free Delivery/Shipping Codes

We may from time to time offer free shipping/delivery codes which may apply in respect of any, or certain specified, purchases made though this Website.

The conditions of use relating to any discount code will be specified at the time of issue.

Only one promotion code can be used per order unless specified otherwise.

A promotional code can’t be used after an order has been placed.

Different promotional codes will have different expiration dates, we reserve the right to cancel an offer at any time or extend an offer.

Different promotional codes will have different usage allowances, we reserve the right to limit usage to one per person.

Gymhoney reserves the right to (I) cancel this offer at any time (II) refuse to allow any individual to participate in the Offer (III) decline to accept orders where, in its opinion, an Offer code is invalid for the order being placed and (IIII) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).

These terms and conditions shall be governed by and construed in accordance with UK law and exclusive jurisdiction of the English courts in the event of a dispute.

Promoter: Gymhoney is the trading name of GYMHONEY LTD, company number 13091666. The registered office is: 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ, UK

RETURNS AND REFUNDS

Our Returns Policy applies to all purchases made on gymhoney.co.uk (T/A GYMHONEY) and are incorporated by reference in these Terms.

If you are not entirely satisfied with the product purchased, you can return within the ‘cooling off’ period of 14 days (UK)/30 days (International) for a refund.

You may decide whether to return an item to us for a refund, but your return must be post-marked (in the mail) within 14 days (UK)/30 days (International) of receiving your order. The value of the refund or exchange is limited to the total cost of the returned item(s).

If you wish to return a Product to us, either under the rights provided by the Regulations or if you believe the Product is damaged or is the subject of a fault, and you are relying upon your statutory rights and/or you believe that the Product is covered by our warranty, you should not make further use of the Product. Use of the product can in circumstances outside of the Regulations lead to a reduction in the amount of refund you may be entitled to.

To initiate a return within 14 days (UK)/30 days (International) of the receipt of your goods, the following process must be followed:

To initiate a return within 14 days (UK) or 30 days (International) of the receipt of your goods, please head to: https://www.gymhoney.co.uk/returns/.

Return all original packaging,
Address your package after receiving details from us as to the returns address.

Contact us if your item is faulty/wrong.
Quality checking/assessment will take place once the item(s) are received.

Once received and checked you will receive an email (quoting your Returns reference number) which will confirm any further course of action if necessary.

We will refund any money received from you equivalent to the full cost of the item(s) and the outbound, least expensive common delivery method. Refunds can only be issued using the same method originally used by you to pay for your purchase (i.e., Card, PayPal, Klarna, Mobile Wallet).

We reserve the right to refuse returns/exchanges made with or without receipts for any reason.

How and when we will refund you. We will refund you the price you paid for the products (including delivery costs where applicable) by the method you used for payment. For purchases made by part-card. If you used a discount code to buy the product, the amount refunded will be reduced to take into account the benefit of any discount which you received when buying the product. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind, your refund will be made within 14 days from the day we receive the unused product back from you.

Liability

We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on gymhoney.co.uk is incorrect for any reason, we will email you to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price of the subject product. You may re-order it if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit card.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem in writing at the address stated in the confirmation email within 10 working days of delivery of the goods plus return the goods to us, unless we inform you that return is not necessary. This provision does not affect your statutory rights.

We have taken great care to provide accurate product images for each product for sale on the site. However, the colours we use, as well as the display and colour capabilities of your particular computer monitor, will affect the colours you actually see on the screen. We are not responsible for the limitations of your monitor and cannot guarantee that your monitor’s display of any colour, texture or detail of merchandise will be accurate. If you are not satisfied with your purchase for any reason, you may simply return the product following the provisions set out in these Conditions.

The products sold on gymhoney.com are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the site or for any products or services purchased from gymhoney.co.uk.

We have taken great care to prevent internet fraud and to ensure that any data collected from you is stored securely and safely. However, we cannot be held liable in the unlikely event of a breach in our secure computer servers.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts war, flood, fire, labour disputes, strikes, lockouts, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful material or represents the full functionality, accuracy, or reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website. If your use of the website or the site’s material results in any costs or expenses, including without limitation, the need for services or replacement of equipment or data, we shall not be liable for those costs or expenses.

This website and its material are provided on as “as is” basis without warranties of any kind. To the fullest extent provided by law, we disclaim warranties, whether express or implied, including those of merchantability, non-infringement of third parties’ rights, and of fitness for particular purpose. We make no warranties about the accuracy, reliability, completeness or timeliness of the site’s material, services, software, test, graphics and links. This does not affect your statutory rights as a consumer, nor does it affect your right to cancel an order or return or exchange a product as provided herein.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

  • Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
  • Any loss of goodwill or reputation; or
  • Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Site Contents Ownership

This site is expressly owned and operated by GYMHONEY LTD. Unless otherwise noted, the design and content featured on this website, including illustrations, clothing and other product details, icons, navigational buttons, images, artwork, graphics, photography, text, audio and video clips or content, software and the like, are owned by GYMHONEY LTD. This website, as a whole, is protected by copyright, trademark, trade dress, intellectual property and other applicable laws. All worldwide rights are reserved.

Third Party Information

We are not responsible for material displayed on third party websites or any other written material. The only prices that apply for Gymhoney products are those stated on the Gymhoney material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party. This website may contain links to sites owned and operated by third parties. These links are provided as a convenience to you and are not an endorsement by us of the products or materials on those sites. We are not responsible for the content of those sites and make no representation regarding the truth, quality or accuracy of same. Visiting the linked sites is at your own risk.

GOVERNANCE

These Terms and Conditions and your use of this site will be governed by and construed in accordance with English Law.
Please note that nothing contained in these Terms and Conditions of Sale in any way affects your statutory rights.

COPYRIGHT

This website and its content is copyright of GYMHONEY LTD (T/A Gymhoney). All rights reserved.

We may change these terms at any time. We may make changes to these terms at any time to reflect changes in the law or for any other reason. The most up-to-date version of our terms will always be displayed on our website so please have a look before placing an order for our products to ensure you know about any changes which may have been made since your last visit to our website.